Terms of Purchase

Last Updated: October 27, 2026

These Terms of Purchase apply to orders placed through the ROVELLAQR website.

ROVELLAQR is owned and operated by Zhongshan Xinxi Network Technology Co., Ltd.

1. Customer Information

Customers are responsible for providing accurate information when completing a purchase.

This includes:

Name
Email address
Telephone number
Product selection
Quantity
Billing information
Delivery address

Please review all information before submitting payment.

2. Order Acceptance

Submitting an order does not automatically mean that it has passed all payment, inventory, security, and fulfillment checks.

An order may reasonably be declined or cancelled where:

Payment cannot be authorized
Inventory is unavailable
A material pricing or listing error has occurred
Fraud or unauthorized payment use is reasonably suspected
Delivery cannot reasonably be completed

If payment has already been collected for an order we cannot fulfill, an appropriate refund will be issued.

3. Product Information

We make reasonable efforts to provide accurate product:

Images
Descriptions
Materials
Dimensions
Colors
Features
Specifications
Pricing

Minor differences may occur because of photography, screens, materials, or manufacturing variation.

4. Prices and Payment

The price displayed during checkout applies to the transaction unless an obvious material error has occurred.

Available payment methods will be displayed at checkout.

Applicable shipping charges will also be disclosed before payment is submitted.

5. Shipping

Orders are generally processed within:

7 calendar days after payment confirmation.

Estimated delivery after processing and dispatch is generally:

4–7 business days.

Free Shipping on Orders of $39 or More!

Please review the Shipping Policy for additional details.

6. Returns

Eligible products may be returned within:

180 calendar days after delivery.

Return requests must follow the process stated in the Return Policy.

7. Refunds

After an approved return has been received and reviewed, ROVELLAQR aims to process the approved refund within:

7 calendar days.

Refunds are generally issued to the original payment method.

8. Order Cancellations

To request cancellation, contact:

service@rovellaqr.com

as soon as possible.

Cancellation may be possible before fulfillment begins but cannot be guaranteed once processing or shipment has started.

9. Promotions

Promotions may have:

Validity periods
Minimum order requirements
Product exclusions
Usage limits
Shipping conditions
Other clearly disclosed terms

10. Fraud and Misuse

We may restrict or cancel orders where we reasonably identify:

Fraud
Unauthorized payment use
Promotion abuse
Return abuse
Other unlawful activity

11. Consumer Rights

Nothing in these Terms is intended to remove or limit statutory consumer rights that cannot legally be excluded.

12. Company Information